Terms and Conditions

Effective Date: 2nd May, 2025

Welcome to Nehad 9. These Terms and Conditions govern your use of our website and services. By accessing or making a purchase from our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Use of Website

• You must be at least 18 years old or have parental/guardian consent to use our website.

• You agree not to use our website for any illegal, harmful, or unauthorized activities.

• We reserve the right to restrict or terminate access to our site for any violation of these terms.

Product Information & Orders

• We strive to keep all product descriptions, prices, and availability accurate. However, we do not guarantee that all content is error-free.

• We reserve the right to cancel or refuse any order at our discretion.

• Product prices and availability are subject to change without prior notice.

Payments & Billing

• All transactions must be completed using approved and secure payment methods.

• You agree to provide current, complete, and accurate billing information.

• We reserve the right to cancel transactions suspected of fraud or unauthorized activity.

Shipping & Delivery

• Delivery times provided are estimates and not guaranteed.

• We are not responsible for delays caused by third-party delivery services.

• Any customs duties or taxes for international shipments are the responsibility of the customer.

Returns & Refunds

• Returns are accepted within 3 days of delivery, provided items are unused and in original condition.

• Refunds will be processed within 3 days after receiving the returned item.

• Return shipping costs may be the customer’s responsibility unless the return is due to our error.

Intellectual Property

• All content on this website—including text, images, logos, and designs—is owned by or licensed to Nehad 9.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability for any claim shall not exceed the amount paid for the specific product.

Governing Law

• These Terms shall be governed by and interpreted according to the laws of Bangladesh.

• Disputes shall be resolved under the following laws:

  • Consumer Rights Protection Act, 2009

  • The Contract Act, 1872

  • The Sale of Goods Act, 1930

  • Digital Commerce Policy, 2020

• All legal proceedings shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Changes to These Terms

• We reserve the right to update or change these Terms and Conditions at any time without prior notice.

• Continued use of our website after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: nehadix.co@gmail.com
Phone: 01727764182
Address: Dhamrai, Dhaka